Patient Services

Our patient support services are designed to provide seamless assistance while being truly supportive. We combine time-saving automation with genuine human empathy to simplify complicated prescription processes. Our Prescription Journey Experts guide patients throughout their journey, providing emotional support and guidance to ensure they start and remain on their therapy. Our e-services, offered through our noncommercial Careform pharmacy, help patients navigate lengthy prior authorization and benefit verification processes, ensuring they access therapy faster. In addition, we connect patients to hub services and copay support services through their e-Rx workflow, providing much-needed support to healthcare providers.